QuickStart, set up and connections. Overall Average Speed = approx 24151 Kbps, 23. It's really not worth dealing with the [censored] that VM flings at you for the extra speed. Broadband Speed Test; Packages. Virgin Media customers have reported issues with their broadband service. I've tried over the phone, whatsapp etc but the agents keep saying 50Mb is the correct upload speed when according to my contract the expected speed is at least 62Mb up. Aug 2013 - Apr 2015. First, it guides you around your home, room by room, to check WiFi performance in each one. 99 for 36Mb speeds. *. This is reinforced by some excellent Ofcom speed data results. >> Virgin Media (Cable) Register (or login). It takes upto 24 hours for your speed to reach anywhere near 50mb. 8%. Hi all I was told to check my internet 50Mb connection by going to Speed test. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. Hello all I am with with BT Infinity 76 Mb, option 2 at the moment and get full speed up and down but it is costing too much even retentions team cannot do it lower than £19. I'm possibly jumping the gun but I've had my Hub 5 delivered today, installed it, it shows connectivity at 1gb down and 50mb up. The bundle included a Netgear WNR2000 router, which is installed and working. You can use the Virgin Media Connect app to run a super intelligent-WiFi home scan. Speed and availability isn't Virgin Media's only selling point though, as their multimedia bundles rival that of Sky and BT. No upload change. 6Mbit. The average upload speed on Virgin Media’s M125 (with an average download speed of 132Mbps) is just 20Mbps, and 25Mbps on the M250 package. >> Virgin Media (Cable) Register (or login). 30-day rolling contract One-off £20 Stream setup fee. Multiple broadband speed tests over time can show if and when speed fluctuates. For £45 a month, you'll see download speeds of 1,130Mbps, which is around 22x faster than the average broadband connection in the UK. net using a computer browser or download the speedtest. 14%) and very fast (16. The kings of upload speeds are fibre to the home providers like Gigaclear and Hyperoptic. 85 per month for the fibre service so I am going with Virgin 50Mb service and. “But I can use normal speed tests!” we hear you say. Make sure you are not connected to a VPN (for example, on a work laptop). So the upload increases have been confirmed and there is a mention of the 50Mb STM, which if Ive read correctly only affects the upload and not the download, plus it will reduce the upload speed when capped back to more than you get now anyways!I have just gone with virgin media and purchased their 50mb broadband package. You are. My virgin speed test varies from 50 mb to 240 mb per sec on the same computer within 2 feet of the router. Speedtest. I have had no problems with the service from BT and I use on average 400 GB. Cable Forum > Virgin Media Services > Virgin Media Internet Service: 50mb Speed Test. Upstream you should expect to see 1. This is on Gigabit ethernet connection with a Hub 4 in Modem mode. 32% of Virgin Media customers said they were very satisfied with the speeds. If you use older phone or laptop that supports older WiFi standard you may be stuck. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. So the service at the HUB is OK. Click the file you want to download to start the download process. • £0 a month on a 30-day rolling contract. The test provides a set of results that can be compared against the. Hello all I am with with BT Infinity 76 Mb, option 2 at the moment and get full speed up and down but it is costing too much even retentions team cannot do it lower than £19. 0Mb 50Mb 100Mb 150Mb. Side by side the 6MB ADSL connection serves up web pages faster. Available with M50 broadband or faster. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. on 18-03-2023 09:48. With 152Mb, users can download an HD movie in less than four minutes and an entire music album in a breathtaking four seconds. For the 500Mb Product we provide greater than ≥490Mbps for >90% of all 500/50Mb customers @ peak time. Virgin are saying that’s ok but we are paying for a lot fast speed. Thus your line has to only burst to a good speed to get a good result. Broadband speed. someone please help Thanks tom ps i. Finally got notes added to my account which. I have tried turning the router - 5413301 Hi there, I'm looking for some help here. Upstream you should expect to see 1. Download speed should be around the 49 - 50Mbit mark, the service won't be able to reach the speed you mentioned. Almost as if the Hub was busy when that test occurred. By following the easy step-by-step guide, you can test your internet speed with the google speed check tool: Open your laptop, PC, phone, tablet, or other devices. To my surprise it has dropped to £75 all in and it will be delivered on Saturday 19th Sept. Our free internet speed test checks your broadband speed in an instant. Superfast fibre. Virgin are in the process of testing uploads of 10% of max upload speed so eventually all the XL customers will get 5Mb upload. Find out if you're getting the superfast or ultrafast fibre Virgin, Sky, BT, EE, PlusNet and TalkTalk. Maybe they'll offer it to New Customers Only & leave us loyal subscribers pay out the odds. Minimum Guaranteed Download Speed: The guarantee applies to new customers that buy new broadband services, or existing customers that change their broadband service or re contract their existing broadband service on or after 28th February 2019. The AUP says: 3. I'm located in central London. A community of fans, media, and industry members sharing their passion for Xbox gaming!. 3 KB/sec transfer rate). The PC may not drawing data any faster than you are seeing reported by speed tests. So the upload increases have been confirmed and there is a mention of the 50Mb STM, which if Ive read correctly only affects the upload and not the download, plus it will reduce the upload speed when capped back to more than you get now anyways!@Danosaur wrote:. net app from the app store for your mobile device. >> Virgin Media (Cable) Register (or login). I'm located in central London. 3. Did anyone ever ran a test (say in speedtest. Virgin Media Gig1 Fibre Broadband (avg upload speed 52Mbps) vs UK 24-hour average upload speed (9. when connected directly to modem i get 49/50 meg. 4 KB/sec, approx 22755 Kbps, 22. So how funny is this. Step 2. 15/09/20 - 18:49 #9. PowerUser. Ive been doing some searching and seeing people get around 50mb/s on speedtest. virginmedia. Test your Broadband Speed . Dave. . Then find your current provider from the drop-down list and hit the ‘test my internet speed’ button. I've just got Virgin Media XXL (50Mb/s) installed today on Saturday 21 March. 1. This is the problem, my BT wifi could handle loads of devices, worked all across the house but Virgin is rubbish. If the download does not start you may have to right click on the size and select "Save Target As”. These files will automatically use IPv6 if available, but you can select the IPv4 or IPv6 links to force it as required. Need to contact Virgin Media Customer Services?. But I agree, you do need wireless cards that will support the full speed that the WNR2000 offers, to obtain full speed. Hi there, I'm looking for some help here. However, when I try to download through a website, I get download speeds of around 450kb!!Hello all I am with with BT Infinity 76 Mb, option 2 at the moment and get full speed up and down but it is costing too much even retentions team cannot do it lower than £19. 2023. Following on from last month's news, Virgin Media has. Simply press 'GO' and Speed. you cannot automatically deduct that from what you already pay on your account (you can do this with Virgin Media's Netflix bundles) But you can use your existing account, then upgrade – You can, however,. 93Mb 57. Registration is fast, simple and absolutely free so please join our community today. I have virgin's gig1 fiber, and on steam, I consistently get 1148mbps downloads, on Xbox, the network. Home News Forum Articles Welcome back Join CF. Virgin Media M50 Superfast fibre Broadband only £25 Typical price Add to compare Customer score Compare broadband provider deals Sign up to unlock the full expert. on 01-06-2023 20:58. You can test the performance of your broadband connection between your device and the Internet by using a speed test site. I use a Netgear Orbi mesh system and have switched modem mode on. This is more than the UK's figures for fast speeds tests. View Full Version : 50mb Speed Test Thread. › Virgin Media Broadband. First, check your Virgin Media Speed Test. Virgin Media Fibre Optic Broadband speed test in Coventry UK. £39. Our broadband and phone deals range from M125 (an 132Mbps average download speed) to our fastest Gig1 (averaging 1,130Mbps downloads) so, we have a speed for you, whatever your needs. Hi, Just taken delivery of a Hub 5, with 1000+mbps. The channels used show frequencies in the 1GHz region, so it looks like a 1Gbps connection has been. No setup fee. 2. 85 per month for the fibre service so I am going with Virgin 50Mb service and. Further exclusions & legal stuff apply. with 50Mbps service available to all Virgin Media customers in the area for £47 a month (the charge is in place of any existing cable modem service charges). If you are, your broadband provider may be in breach of contract. My question is, what kind of download speeds should I be expecting? Surely I should be getting a much faster speed than this?? You can use the Virgin Media Connect app to run a super intelligent-WiFi home scan. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. This test gives you valuable. It's impossible for your web and app-based speed tests to measure 1Gbps speeds. Home Phone. . Ok, I've had the Virgin Media 50mb service installed today. 26% to 6. • Virgin Media WiFi Hub • 54Mbps average download speed • 5Mbps average upload speed. 85 per month for the fibre service so I am going with Virgin 50Mb service and. Update, I have just tried again (Sunday Morning). . Up to 3 people: 30-50Mb average download speed. It's certainly got you hot under the collar, as most of the 80+ comments -- plus the search terms you're using to find the article in the. Virgin Stream hub offering money-back for. 11ac. Cable Forum > Virgin Media Services > Virgin Media Internet Service: 50mb Speed Test. Check your internet speed with our free broadband speed test. will the service get any faster or is this the best it will be. net) to see what download speed you get with the 50Mb package from a. net app from the app store for your mobile device. . Download Speed: 54089 kbps (6761. In comparison Virgin Media is more flexible than BT, offering both 30-day and 18-month packages. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access. There are many speed test sites available, however we recommend using speedtest. Hello all I am with with BT Infinity 76 Mb, option 2 at the moment and get full speed up and down but it is costing too much even retentions team cannot do it lower than £19. Re: Upload speed increased - officially announced & 50MB STM [ re: deleted ] [ link to this post ] I woke up today, went to work, remotely logged into my PC back home, checked my torrent list, almost missed the fact that I was uploading at about 600k/s. And I was surprised to find that when we originally questioned the speed of our connection, it was really down to the crappy hardware (router) Virgin supplied us (NetGear WNR2000) and the computers we run. And it’s on its way!That hasn’t stopped Virgin Media from clinging on to our Best Broadband Awards 2022 speed award once again this year. 81Mbit up. Our Fibre broadband is subject to availability, geographic location, computer specifications. If you're after some of BT's cheapest broadband plans, you'll want to look at its Fibre Essential or Fibre 1 deals, which start at around £28-30 per month for 24 months, for 30-50Mbps average. . If you continue to get this message, check our help centre. After running a speed test the max d/load speed I'm getting is about 14meg . - Virgin Media Broadband customers adding TV and home phoneVirgin currently offers two broadband social tariffs – 'Essential broadband', with speeds of 15Mb for £12. That would not be the cause when doing a download speed test. Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID. Options. But over the past c. Therefore, the speed shown will not always represent 100% the speed of your connection. 00) Upfront cost: £0. All come back around the 300 mark. Rise Broadband Speed Test. 32 Mbps Test 3: 2048K took 556 ms = 3683. The hub5 was said to have problems with the gig1 package at. on 31-12-2022 10:53. The speed test was marginally slower, struggling at times to reach full 50Mb on my MacBook on 100Mb ethernet compared to being directly wired into the modem at 1 Gb ethernet. 82)%. When the guy first installed it I was getting download speeds of around 43Mb/s via Download speed test less than 1mbps. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. Comments. Anyone tell me what the normal power levels for 50Mb are? My internet has gotten a little flaky so I checked and all three channels downstream are over 10dBmV with an SNR of exactly 38. If other devices also use the same internet connection, make sure that you disconnect them before internet testing, as it can cause fluctuation in speed results. 5 - 1. Just tried a download test from Astraweb (I get 49. 85 per month for the fibre service so I am going with Virgin 50Mb service and Telephone line with XL talk. 21Mb is the maximum you can get for uploads from a major national provider (see Virgin Media), and that's more than plenty for most of us. I guess because its Sunday morning, the speeds are at their fastest. . 3 stars. Interesting and good news for VM Ireland customers. The speed test has been built to test broadband download speeds up to — and above — 1000Mbps (1Gbps). Using the Ookla SpeedTest app shows that I have a pretty reliable ~250Mbps on WiFi & ~350 to 400Mbps on a Cat5 wired connection. Post back what speeds you get :) The speed is at 85 upload and 35 down load hardware. I have just had the Virgin 50MB service installed and although it downloads files fast enough, general web browsing is slower than with my 6MB ADSL connection. Packages; Broadband and TV; View Broadband deals; Upgrade your existing package; TV. virgin media 50mb not happy [ link to this post ] hi i got installed on to the 50mb broadband on monday but only getting a download speed of 4-9 meg i have spoken to tech support and they r useless. 2 download on tablet on pc router 652 upload on pc 92. Both of these would be more than sufficient for all the most popular multiplayer games, such as FIFA and Call of Duty. . Forum; Apps. VIRGIN Media have relaunched their "up to" 50Mb broadband packages, barely three months after having first discontinued them. First call 0800 561 0061 - use the automated service to see if there is a local service issue. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Hi Guys, I had virginmedia 50mb service since few months now and I had nothing but problems with it. net and other ookla based testers work like this Download some data, split result into 30 segments, report the best speed from the 30 segments. Registration is fast, simple and absolutely free so please join our community. • Virgin Media WiFi Hub • 54Mbps average download speed • 5Mbps average upload speed. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. 85 per month for the fibre service so I am going with Virgin 50Mb service and. I don't work for Virgin Media. 98. 5-10 Mbps. Reply. >> Virgin Media (Cable) Register (or login). 27dB SNR is way too low too, should be 33dB or higher. From the built in speed test. 6Mbit. Phone. If you are still only getting about 30Mb/s then follow the next steps. Interesting and good news for VM Ireland customers. 87Mb 45. Upload is fine with 52Mb. Ive been doing some searching and seeing people get around 50mb/s on speedtest. If there is a marked improvement take a look at the software and security packages on the PC for products that sap the network speed. Atlantic Broadband speed test is performed by performing various speed tests using your Atlantic Broadband internet connection. Our free internet speed test checks your broadband speed in an instant. My Virgin "Superfast" Broadband is currently so slow that I can't even run an internet speed test edit: 2 months til an apparent fix but a 40% discount in the meantime, swings and roundabouts. 85 per month for the fibre service so I am going with Virgin 50Mb service and. A consistently popular article on Tech Digest over the past year has been about Virgin Media's broadband throttling scheme, whereby it slaps a speed limit on the customers it deems to be "heavy users" if. "Which is completely irrelevant to when the upgrades may go live" [sarcasm mode on]No really?[sarcasm mode off] I was asking for a few reasons one being to help give a time scale. I went to speedtest. net using a computer browser or download the speedtest. Virgin Media's price hike for the average customer in 2023 was a huge 13. 5mb. Use our free broadband speed test tool to check your WiFi internet connection. 66% currently. The Netgear WNR2000 router supplied by Virgin supports the new high speed wireless, up to 300Mbps. Cox Communications Speed Test. We’ll show you your current. 54Mbps Fibre Broadband. Order one of the 12-month Broadband plans at Hyperoptic from £18. it helps to identify where the problem is , user end or internet service providers. Virgin Media Internet Service. Hi there, I'm looking for some help here. TV;. Your actual speed will depend on your location, phone line, home wiring, wi-fi connection and time of day. Hey all, On the 500M package and getting (at best) 90MB download, upload seems OK at 50MB. For £99 a month on a 12-month contract, Virgin Media customers on the V. Virgin Media Ireland Limited, Macken. M250 Unlimited Broadband. I have had no problems with the service from BT and I use on average 400 GB. please advise. . 5mb. This is apparently maxing out Steam's download speed at around 1Gb/sec (which seems more than reasonable) so no throttling here. 50Mb average speed + Unlimited usage + No phone line ; £70 BT Reward Card; 3 months free;. 95% UK coverage. I'm on a 20Mb connection and there level of service I get is rubbish. So - my question is - is VM worth looking at again on. To run a speed test use our speed test tool. The Vista laptop drops down to 20Mb (even worse!). The speed test was marginally slower, struggling at times to reach full 50Mb on my MacBook on 100Mb ethernet compared to being directly wired into the modem at 1 Gb ethernet. co. 96%. £8p/m extra or included with Gig1 or Volt. 5mb upload consistently across many speed test websites. Use our Which? provider rating, based on feedback from real customers, to compare and choose with confidence. VIP bundle get the following: Vivid 500: Ultrafast broadband with average download speeds of 516Mbits/sec Hub 3 routerBy joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Thu, 03 Jun 2010 12:40:27 GMT Test 1: 2048K took 720 ms = 2844. Now on Virgin Media (50Mb/Cable) Was with Be * Un Limited and before that Z e Non 13-01-2023 12:13. I've done the usual with a new modem, best filter and cable available, and one of those BT faceplates that use the test socket - this has reduced the disconnects, but when you need to use it for business, it gets annoying waiting for your internet connection to come back up frequently. Get the 50Mb 24-month Broadband Only plan for just £25 per month. Excludes broadband faults and broadband network outages. Expect uploads averaging 52Mbps from the M500 package, and double that with the range-topping Gig1. Hi there,I decided to show you guys what types of speeds you get during peak time on Virgin Media 50MB broadbandPlease comment, rate and subscribeFeel free t. He then quickly left. Go to Speedtest. net as we’ve worked with the site to offer reliable tests to our customers. 19-02-2009, 14:11. 05Mb 105. You can test the performance of your broadband connection between your device and the Internet by using a speed test site. because i couldnt get any signal at all in the 2nd box in bedroom i bought from ebay the Konig Cable TV/Modem Signal Amplifier Virgin Media/NTL,*the Yellow brick*--(- Freq. Probably still on a 20Meg profile somewhere in the system i. So the upload increases have been confirmed and there is a mention of the 50Mb STM, which if Ive read correctly only affects the upload and not the download, plus it will reduce the upload speed when capped back to more than you get now anyways!Current Package: 100Mbps [6Mbps Upload] New Speed: 200Mbps. My wireless connection drops the speed from 46Mb/s when connected direct to the. Speed test gets to 500Mbs for a few seconds on test then drops to 290Mbs after a second on the test consistently. I recently moved into my new refurbished home in Windsor where I was told Virgin Media is present on site. 50MB Users and their speed test results. I called Virgin today as I am on basic TV, telephone and 500mb broadband and pay £85. The speed test was marginally slower, struggling at times to reach full 50Mb on my MacBook on 100Mb ethernet compared to being directly wired into the modem at 1 Gb ethernet. Virgin media 50mb [link to this post] I'm just posting here to warn you about the business practices of Virgin media. 4/5 - (11 votes) Virgin Media Internet Speed Test checks how fast is your internet speed. 62Mb 228. The Virgin speed checker measures the maximum internet downloading and uploading speed - how long your device and internet will take to upload or download files on and. What do my speed test results mean? Here's the meanings for some of the key terms you’ll see when running a broadband. Run a broadband speed test. At the scheduled time, your provider will connect a network monitoring tool like iperf to the end of your leased line. Guys, is anybody having problems using GRABIT with 50mb? I used to be able to download at a full 50mb, but today im getting like 10mb instead! Ive ran a speed test and I noticed I am getting a better upload speed today, 4. 85 per month for the fibre service so I am going with Virgin 50Mb service and. I've just got Virgin Media XXL (50Mb/s) installed today on Saturday 21 March. . . The Netgear WNR2000 router supplied by Virgin supports the new high speed wireless, up to 300Mbps. peahead. Once the test finishes, you'll be shown some stats on your upload speed, download speed and latency. Virgin Media O2 is guaranteeing customers minimum download speeds of 20Mbps in every room of their home or £100 credit back. I've just got Virgin Media XXL (50Mb/s) installed today on Saturday 21 March. This is a record-breaking increase from the provider, as it's tied to the high rates of inflation the UK has recently. only 1 downstream channel has connected, normally there are 24 or more for a Hub 3 or later. Vendor Voice. net will determine the best performing server to run your test on. Multiple broadband speed tests over time can show if and when speed fluctuates. I have just gone with virgin media and purchased their 50mb broadband package. The new customer pricing of €64 for Gig2 equates to £55 sterling on a 12 month contract. Ok, I've had the Virgin Media 50mb service installed today. All BT’s contracts are currently for 24 months. My question. "With Virgin Media rolling out a 50Mb service later this year, we are uniquely equipped to cope with the demand for new bandwidth-hungry services. The Vista laptop drops down to 20Mb (even worse!). Jan 6, 2010. For the computers or laptops that show 100 Mb/s connections in the Hub 5's menus, check if that is correct by have a look at the speed being shown on the computer or laptop's end of the network. Click Begin and speedtest. LMFAO considering at certain times if you use your connection in a fashion Vigin deem too much they cut the speed by upto 75% this so called 50Mb. Package type. Stream from Virgin Media. net but the max I've had from there is only 16mb/s and the max i've downloaded a file from the internet is 1. Very fast Broadband that's Download speed only 200MBS but only 12MPBS upload Should be uniform 1:1 but Virgin Media are way too tight fisted to offer this. This is more than the UK's figures for fast speeds tests (23. Chart showing the average download speeds across tests carried out by users of the broadband. We upgraded to the 1GB service a few months ago, and while it start OK-ish - speeds of 500-600MB - in the last few weeks it's rarely gone over 40-50MB, and often a lot less, plus lots of dropping out etc. Sometimes I get around. So the upload increases have been confirmed and there is a mention of the 50Mb STM, which if Ive read correctly only affects the upload and not the download, plus it will reduce the upload speed when capped back to more than you get now anyways!By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. 25ms to nearest server. He then quickly left. i totally agree with you there and because adslmax has had a bad Experience he should also not discredit virgin media either. Inclusive calls and. The Vista laptop drops down to 20Mb (even worse!). is the 250-300 obtained via wired or wireless? try run a SamKnows RealSpeed test, and check what the speed to the router is. Best speed I get is 25/26mb. The speed test has been built to test broadband download speeds up to — and above — 1000Mbps (1Gbps). The Vista laptop drops down to 20Mb (even worse!). 68Mb 38. 8 KB/sec transfer rate) 1378 kbps (172. 1GB is now available in my area so I was suspecting a price hike of at least £20 -£30. . Offering broadband download speeds 22 times faster than the national average, Virgin Media’s connectivity means that everyone in the household can work, game and stream at the same time. First pictures: Virgin's 50Mb modem. thankson 20-01-2023 07:13. Things are working fine, it's just when I do an online 'internet speed test', I get a result of around 300mbps. The speed is at 85 upload and 35 down load hardware. So the upload increases have been confirmed and there is a mention of the 50Mb STM, which if Ive read correctly only affects the upload and not the download, plus it will reduce the upload speed when capped back to more than you get now anyways!Understanding broadband speeds and download times has never been easier with our download speed calculator. someone please help To run a test: Go to speedtest. The Vista laptop drops down to 20Mb (even worse!). For customers who prioritise convenience bundle packages can be the perfect option with additions of TV and mobile coverage. We strongly support the principle that the internet should remain a space that is open to all. a good way to measure your connection speed is to download some test files. 9% proven broadband reliability and our Best in Test 2023 result awarded by Umlaut, means you’ve already chosen Ireland’s Best Broadband. But I've had nothing through about my service changing to 1gb - still shows 500mb on the myvirginmedia page. This test is designed for users on broadband connections in the UK from free Wi-Fi in a cafe through to Gigabit Fibre to the Home, for those abroad the test will still work but take into account that international connectivity will affect the result. 85 per month for the fibre service so I am going with Virgin 50Mb service and Telephone line with XL talk. a month ago. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). Check out the PC hardware requirements for Layers of Fear before its Steam demo on Monday. Allow the test to run through its 3 tests: latency, download speed and. Multiple broadband speed tests over time can show if and when speed fluctuates. The Netgear WNR2000 router supplied by Virgin supports the new high speed wireless, up to 300Mbps. If you're not getting the results you expected, we'll help you troubleshoot any issues with your Wifi so you can really get the most from your broadband.